Refund policy

Dear Customers,

Due to Covid-19, we really can not take any returns for masks that are used or  breathed through. We sincerely hope for your understanding. Before you return your masks, please contact us first: sales@betterlifemart.com.

Returnable: All masks which are unopened are accepted for 100% refund, no restocking fee. All returns should be sent back within 30 days in the new and unopened original 3M package. Customers pay the return shipping cost.

Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.

If you paid by PayPal,  the refund will directly go to your PayPal account. 

For International orders, If you cancel your order before shipping, you can get a full refund. Please contact us first to check your shipping status: sales@betterlifemart.com;  If you cancel your order after shipping or return your products, we do not refund for the international  shipping or freight charges on any international orders or returns.